Welcome back to another entry to our Ask Us Anything series!
- Who are you?
- What’s your role at Schools Plus?
I’m the Business Development Manager, overseeing Sales and Marketing at Schools Plus.
- What is an activity that you enjoy doing in your spare time away from work?
I’m currently head of player recruitment and analysis for a semi professional football club. I enjoy this role which involves analysing and reporting on opponents as well as profiling player targets.
- How long have you worked for Schools Plus?
6 Years, 8 Months.
I’ve had an exciting career at Schools Plus. I started as a Venue Manager as Harris Academy Falconwood and Trinity School. In 2014 I moved on to be an Area Manager. In 2016 I moved on to be a Business Development Manager and in 2017 I started the Customer Contact Centre in Bournemouth!
- If you were stranded on a desert island and could only bring 3 things, what would you choose to bring and why?
I’d take a Saucepan to Boil water. A Knife to hunt with and a Handkerchief which I think will come in handy!
- What is your favorite part about working for Schools Plus?
Coming to the young and vibrant Customer Contact Centre every day! I enjoy working in the productive environment and having the flexibility to manage my own time.
- You are a crayon in the box what colour would you be and why?
Blue, it is often associated with depth and stability.
- Can you describe a typical working day for you?
I get to the office in Bournemouth nice and early. Throughout the day I provide support to the four elements of the Customer Contact Centre – Marketing, Enquiries, Finance and Renewals. As well as fulfilling my responsibility as a member of the Senior Leadership Team providing an oversee to the business as a whole.
- What’s your favorite film and why?
The Day of The Jackal (1973) – I had the honour of attending a private screening of this film with Edward Fox to celebrate his 80th birthday.
- What do you think the future holds for Schools Plus?
It’s very exciting times for Schools Plus! Since I last scribed the Customer Contact Centre is in full flow providing new and existing customers with an exceptional customer experience, Monday to Friday 9am to 5pm.
Moving forward, we can look forward to the development of our current bookings software to include a self-service provision for new and existing customers, an improved interface for client schools and an enhancement for the team in the Customer Contact Team to provide even more efficient service.
I have no doubt we will also be expanding our current portfolio of services to Schools beyond the fully managed community lettings service, our Relief Staffing Service and the Consultancy Service to schools who run their own in house operation into new areas.
Come back next week to see our latest interview!