This privacy notice tells you about how we deal with general enquiries about our business. In collecting the relevant contact information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Schools Plus Limited. Our address is 23 Hinton Road, Bournemouth, BH1 2EF. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on 0345 222 2323.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
What personal data do we collect?
From time to time we will get general enquiries into the business. These enquiries are not sourced from specific processes therefore the data we gather will be variable depending on what information you provide us with. This is normally limited to information needed to contact you i.e. name, email address and phone number.
Why do we collect this information?
What do we do with your information?
This information is processed when we are in a position to provide a response to your enquiry. We will only use the information in relation to your specific enquiry and will only share your information where dealing with the enquiry requires it. An example would be passing your enquiry on to our client school where the subject falls outside of our control.
We will not store your information in a structured format such as a database. Your details are likely to be contained within our email records which are subject to periodic archiving and deletion.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request by email, post or telephone, please use the contact information provided above.
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:
Information Commissioner’s Office